Fanta Diaby

Occasionally, we may only fulfil part of your order due to stock shortages. When this happens, we will try to notify you via email and only take payment for the items that we've shipped. Any pendin...

Please contact us as soon as possible to request an order cancellation and provide your email address and order number. If you have received an email from us confirming your order has been shipped,...

After placing an online order, we'll email you to confirm that we’ve received your order. Please note, this doesn’t confirm your order. An order is confirmed once items are picked and shipped. This...

Details about products from our October 2024 box are listed below.  Suitable for vegan Manicurist Active Glow Sisley Black Rose Cream Mask - Not labelled as vegan but they have no ingredient of an...

If your Beauty Drop box has been sent to the incorrect address, please contact us. Confirm the postal address and email address registered to your Beauty Drop subscription, and the correct address ...

To update your personal details, login to your online account. On your account homepage, you have the option to edit your contact details, saved delivery addresses and payment cards. If you would l...

There are multiple ways you can check your Beauty Drop balance/voucher. Login to your online account and your Beauty Drop credit will display in The Beauty Drop section on your account homepage. Yo...

Sometimes, we attempt to take your monthly Beauty Drop payment but it fails because the card registered to your account has expired or been replaced. When this happens, we will notify you by email....

If you have registered for an online account, please login and go to your account homepage. You will see your points balance along with how much you need to spend to secure a Loyalty reward voucher...

You must have registered for an online Liberty Loyalty account to join The Beauty Drop. Once you have registered for an online Loyalty account, to visit The Beauty Drop homepage and select 'Sign me...