Fanta Diaby

If your order hasn't been shipped, we can add a gift message so it arrives with your purchase. If your order has been dispatched, we can still send a gift message but it will arrive separately to y...

To include a gift message with your order, select the 'Add a gift message to your order' option at checkout. When you add a personalised gift message, it will be printed on a Liberty note card and ...

We currently only offer one type of Beauty Drop box. However, our Beauty Buyers strive to ensure chosen products can be enjoyed by everyone! We hope to expand our variety in the future.

If you no longer wish to receive marketing communications, please login to your online account. You can opt-out in the 'Contact Preferences' section on your account homepage. You can also click the...

Beauty Drop credit can only be redeemed against online orders delivered to a UK address or for in-store purchases. Although we deliver to non-UK addresses, we are unable to accept Beauty Drop credi...

Check the balance on a Loyalty voucher on our website by entering your voucher number. 

You can cancel your Beauty Drop subscription at any time after the first three months. Login to your online account and select ‘Manage Subscription’. Select your subscription in the pop-up window a...

Loyalty points which haven’t been converted into a reward voucher will expire and be removed from your balance after 12 months of account inactivity.

Currently, we do not offer this option. When you sign-up to The Beauty Drop, your email address needs to be connected to the same email address linked to your Loyalty account. This ensures you rece...

Unfortunately, we do not offer an alterations service for purchases made in-store or online.