Fanta Diaby

You can purchase gift cards in-store or on our website. The minimum amount you can purchase a gift card for is £10, and the maximum is £5,000. Free standard delivery to a UK address is provided whe...

Refunds will be issued to your original payment method within 14 days of receiving returned items. Delivery charges are non-refundable. During busy periods, refunds may take longer, especially for ...

To returns items using our free DPD service, create a DPD label. Print it out, attach it to your parcel (removing old labels) and take it to a DPD pick-up location.  If there's no DPD location near...

In-store Click & Collect is available for most online orders. If an item isn't available for collection, this option won't be available at checkout.  Standard in-store Click & Collect is free an or...

After your items are picked and shipped, you'll receive a confirmation email. Our partners at Global-e will then handle notifications and delivery. For international orders, track your shipment via...

After shipping your items, you'll receive a confirmation email from us and another from our courier with delivery and tracking details. You can track your order with DPD using your tracking number ...

If you receive a delivery confirmation email but you can't find your parcel, please wait 24 hours as it may arrive the next day. In the meantime, check your designated safe place and surrounding ar...

You can redeem Loyalty vouchers, gift cards and promo codes if your order meets our terms and conditions. Select an option from below for more details. Beauty Drop credit Loyalty Voucher (UK order...

Sometimes we may have to cancel your order due to a glitch in our system, products going out of stock or payment failures. If this happens, we will always try to notify you by email.  No payment wi...

We are unable to combine orders or add items to an existing online order. If your order hasn't been shipped and you would like to buy additional items, we can try to cancel your order so you can pl...