Fanta Diaby

Gift coins are non-refundable and cannot be exchanged for cash or vouchers. More details can be found in the gift coin terms and conditions. Please note, we no longer sell gift coins in-store or on...

Gift cards are valid for 24 months from the date of purchase.

If you return a purchase made with a gift coin, the gift coin value will be refunded to a Liberty e-gift card. Any remaining balance will be refunded to your original payment method.  You’ll receiv...

Products purchased in-store that cannot be returned include: Any sale items reduced by 50% or below the original retail price Custom made and personalised items Limited edition and vintage items S...

You have seven days to collect your order from our store. We'll send reminder emails on days three, six and seven. If you don't respond requesting an extension, we will cancel and refund your order.  

Orders shipped internationally are managed by Global-e. If your order hasn't been shipped, Global-e will attempt to change the delivery address if the country and location stays the same. You will ...

Once your order is placed, we can't upgrade it for faster delivery. However, we can try to cancel it so you can reorder online with next day delivery.   Please contact us to request an order cancel...

Our packaging keeps your items safe with minimal waste. Your order will arrive in a plain box, protected by tissue paper or bubble wrap. Smaller, non-fragile items may arrive in a sealed bag or env...

All online orders must be paid in the same currency of the shipping destination. We've partnered with Global-e who manage currency conversions, shipping fees, local taxes and duty payments for orde...

If your order arrives faulty or damaged, please contact us and include a photo of the damaged or faulty items or packaging, and your order number.